LYMPHORIA

Shipping Policy

Last updated: May 2, 2026

1. Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. Processing may take longer during sales, holidays and product launches. You will receive an email with a tracking number (where available) as soon as your order ships.

2. Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on weight, dimensions and destination. Estimated delivery times after dispatch:

Carrier estimates are not guaranteed. We are not responsible for delays caused by carriers, customs, weather or other factors outside our control.

3. Shipping Carriers

We ship with USPS, UPS, FedEx, DHL and local postal services, selected by destination and the shipping method chosen at checkout.

4. Order Tracking

Tracking information can take 24–48 hours to update after dispatch.

5. International Shipping, Customs and Duties

For international orders the recipient is the importer of record and is responsible for any duties, taxes, import fees, compliance with local dietary-supplement regulations and any customs delays. We are not responsible for orders seized, returned or destroyed by customs. If a package is refused or returned because of unpaid duties or customs issues, the customer is responsible for the original shipping and return fees, and any refund excludes those costs.

6. Shipping Restrictions

Shipping may be limited to certain countries, regions or address types (for example P.O. boxes or APO/FPO addresses). Restricted destinations are shown at checkout.

7. Incorrect Shipping Address

Please provide a complete and accurate address. If a package is returned to us because of an incorrect address, the customer pays for reshipment.

8. Lost or Stolen Packages

If tracking shows “delivered” but the package has not arrived, check with household members and neighbours, check the delivery location, contact the carrier and allow 48 hours. If the package is still missing, contact us. Replacements or refunds are assessed case by case and may require a signed declaration.

9. Damaged Packages

Inspect your package on delivery, photograph any visible damage before opening and contact us within 7 days. Damaged items are handled under our Refund & Return Policy.

10. Storage and Handling

Products are stored and shipped to preserve quality; however, extreme temperatures during transit may affect some products. Please report any temperature-related concerns on delivery.

11. Contact Us

Lymphoria · 1910 Thomes Ave, Cheyenne, WY 82001, United States · support@lymphoria.com